FAQ

Refund/Suspension Policy

Before the program starts, if you request a refund


Within 7 days before the program starts : If the student submits a withdrawal notice within 7 days after payment and document submission, 100% of the tuition will be refunded. (Excluding card fee)


Within 30 days before the program starts : If the student submits a withdrawal notice within 30 days from the program start date (after 7 days have passed) after the contract payment and document submission, 90% of the tuition will be refunded. (Excluding card fee)


After 30 days after the program starts : If the student submits a withdrawal notice after 30 days from the program start date after the contract payment and document submission, 80% of the tuition will be refunded. (Excluding card fee)



After the program starts, refund


If less than 30% of the program is completed : If less than 30% of the program is completed, 70% of the tuition will be refunded. (excluding card fees)


If 30% to 50% of the program is completed : If 30% to 50% of the program is completed, 50% of the tuition will be refunded. (excluding card fees)


If more than 50% of the program is completed : No refund


Refunds will be processed within 30 days after receiving the student's withdrawal notice.



Request for suspension of classes


You can apply for a vacation of up to 2 weeks while attending classes (for illness, personal reasons, travel, etc.)


When applying for a vacation, submit supporting documents (airplane ticket, medical certificate, etc.) and a vacation application form to Tesolincanada. Glenn College will review the application and apply for the vacation.


If the vacation application is applied, you will be suspended from classes during that period and will not be able to attend classes.


How to apply : After writing, apply to the Bulletin Board


Application form and refund guide : Refer to the attached file